Privacy Policy

Last updated: 3 February 2026

Handy Corp (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Handy Corp operates as a division of ICT Australia Pty Ltd.

1. Personal Information We Collect

We may collect personal information including:
• Name
• Address and site location
• Phone number
• Email address
• Billing and payment details
• Enquiry, quote, and service information
• Job-site photos and documentation
• Website usage data

2. How We Collect Personal Information

We collect information when you contact us, request services, interact with our website, or communicate with us during a project.

3. How We Use Personal Information

We use information to provide services, prepare quotes and invoices, communicate with clients, improve services, and meet legal obligations.

4. CCTV and Surveillance

We may handle CCTV footage, images, audio (where lawful), system logs, and access records when installing or maintaining security systems.

Footage is accessed only when authorised and retained only as long as reasonably necessary.

5. Disclosure

Information may be disclosed to ICT Australia Pty Ltd, contractors, professional advisers, insurers, or authorities where required by law.

6. Security

We take reasonable steps to protect personal information and securely destroy or de-identify it when no longer required.

7. Cookies

Our website may use cookies and analytics tools. You can disable cookies in your browser.

8. Online Payments

Payments may be processed by third-party providers. We do not store full card details.

9. Access and Correction

You may request access to or correction of your personal information.

10. Complaints

If you believe your privacy has been breached, contact us. You may also contact the OAIC if unsatisfied.

11. Changes

This policy may be updated from time to time.

12. Contact Us

Handy Corp
A division of ICT Australia Pty Ltd
Email: admin@handycorp.com.au
Phone: 1300 11 9000
Website: https://handycorp.com.au