Handy Corp – A Division of ICT Australia Pty Ltd
Our Commitment
Handy Corp is committed to conducting all business activities honestly, transparently, and in the best interests of our clients, partners, and the communities we serve. We recognise the importance of trust when working with strata managers, building managers, owners corporations, and commercial clients, and we operate with integrity in every engagement.
No Bribery or Kickbacks
Handy Corp maintains a strict zero-tolerance policy towards bribery, secret commissions, kickbacks, or any improper financial incentives.
We do not:
- Offer or accept referral commissions without full disclosure
- Provide gifts or incentives intended to influence decisions
- Engage in hidden pricing arrangements or undisclosed fees
All pricing is transparent and provided through formal quotations or agreed service arrangements.
Transparent Pricing & Fair Quoting
We are committed to providing:
- Clear and itemised quotations
- Honest recommendations based on actual site requirements
- Fair and reasonable pricing aligned with industry standards
We will always advise clients if a more cost-effective or suitable solution exists.
Conflict of Interest
We actively avoid conflicts of interest in all work undertaken.
If a potential conflict arises, we will:
- Disclose it promptly
- Seek guidance from the client or strata manager
- Act in the best interests of the owners corporation or client
Our priority is always the integrity of the project and the trust of our clients.
Licensed, Insured & Compliant Work
All services are delivered in accordance with applicable Australian laws, regulations, and industry standards.
We maintain appropriate:
- Licensing (where required)
- Public liability insurance
- Safe Work practices
- Compliance with strata and building management procedures
We respect site rules, safety requirements, and approval processes at all times.
Honest Communication & Documentation
We believe in clear and accountable communication.
Our service desk and ticketing system ensures that:
- Requests are tracked and documented
- Communication remains transparent
- Work history can be provided when required
We aim to ensure no request is overlooked and all work is traceable.
Respect for Clients & Communities
We treat all clients, residents, and stakeholders with professionalism and respect.
Our team is committed to:
- Professional conduct on site
- Respect for shared spaces and residents
- Clean and safe work practices
- Protecting client privacy and information
Reporting Concerns
We encourage clients and partners to raise any concerns regarding ethics, conduct, or compliance.
If you wish to report a concern, please contact:
service@handycorp.com.au
All concerns will be treated seriously and confidentially.